NI License Manager is Not Showing My Installed Products

Updated Sep 7, 2020

Reported In

Software

  • NI License Manager

Operating System

  • Windows

Issue Details

When I open up the NI License Manager none of the NI products that I have installed are showing up and I am not able to activate the products. How do I fix this?

Solution

  • This may occur because of a corrupt install of software. Try repairing your software using Windows Utilities or NI Package Manager.
  • This may occur if the license files (.lic) are missing. Check the folder C:\ProgramData\National Instruments\License Manager\Licenses . There should be a license file for every NI product you installed. If you are using a disconnected license make sure it active the installed products.
  • This may occur if the registry files have become corrupted. Warning: Inappropriate changes to the Windows Registry can disable your operating system. To safeguard against such an event, you should backup your existing registry by choosing Registry » Export Registry File after launching the Registry Editor and before making any changes.
    • To check the registry keys:
      1. Navigate to Start»Run
      2. In the open dialog box, enter regedit and click the OK button
      3. Navigate to My Computer»HKEY_LOCAL_MACHINE»SOFTWARE»National Instruments»License Manager
      4. By default, the registry should have four entires with a value: 
    • In order to create strings, right-click an empty part of the screen in the License Manager folder and select New»String Value. Once you enter the name, right-click on the new string you created and select Modify. Under value data, type in the correct value. These values are for the default installation directory. If you did not use the default directory for installation, the keys that have to reflect your installation location.