Access Standard Service Program (SSP) through a License Agreement

Updated Jan 15, 2026

Environment

Software

  • Volume License Manager

We have several licenses that are part of a License Agreement.

  • Do multiple users get support benefits? 
  • How do users access older versions of software? 
  • How do users get access to on-demand training material on the NI website? 

Through a Licensing Agreement such as Volume License Agreement (VLA), Enterprise Agreement (EA), or Academic License Agreement (AVL), multiple users may be eligible for service benefits. To associate this entitlement with all users, the software administrator must email services@ni.com with your Service ID and a list of the full name and email addresses of the contacts to add.

If you are an end user of NI Software and need help determining who your software administrator is, please contact NI Support with your request.