After confirming that NI License Manager (NILM) and Volume License Manager (VLM) can communicate, have the client attempt to obtain licensing from the licensing server. If unsuccessful, look through the LMGRD log to determine if the licensing server received the request, and if denied, determine why.
Have the client request licensing from the licensing server by opening the NI software that requires licensing:
If you are not prompted to activate or evaluate software, licensing has been obtained. Open NI License Manager and navigate to the Network Licenses tab. Check the license status as indicated by the green box or circle next to the name of the license.
If the software does not open as licensed, look at the LMGRD log located on the license server to determine where the issue lies:
If the machine name or user name does not appear in the LMGRD log or the reason for denial does not match the Volume License Manager configuration, and if the other Troubleshooting Volume License Manager connectivity tutorials have been followed, it is recommended to contact NI support.
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