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Access Violation 0xC0000005 Crash When Launching NI MAX

Updated Jul 8, 2019

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

NI Measurement and Automation Explorer (MAX) crashes when I launch it. I see the error message below: 

Exception: Access violation (0xC0000005) at EIP=0x04C27BC9



How can I solve this issue?

Solution

Try the following troubleshooting steps to resolve this error: 

Additional Information

An access violation occurs when NI MAX attempts to load a file and the file is corrupted, does not exist, or MAX does not have permission to access the file. When opening MAX, there are several files that are loaded, many of which are dependent on the drivers you have installed.