NI License Manager Showing Zero Licenses, Unlicensed or Evaluation Mode With FlexNetd

Updated Jun 5, 2023

Reported In

Software

  • NI License Manager

Operating System

  • Windows

Issue Details

  • I am using FlexNet (formerly FLEXlm) as a Volume License Server. My client's computer can open and run NI software without any issues, but NI License License shows the software as "unlicensed" or "evaluation". Is this expected behavior?
  • In NI License Manager, both my local and network license tabs display my software as unlicensed. My FlexNet licensing server should provide licenses to my client. Why is this happening?
  • My FlexNet licenses in NI License Manager are not being picked up. Instead, my software appears in evaluation mode. Is this expected behavior? 
 

Solution

Using NI License Manager 4.x and later

This is expected behavbehavior to the way FlexNet Publisher (formerly FLEXlm) interacts with NI's software, NI License Manager will not reflect an accurate activation status for this type of license.
 

Using NI License Manager 3.x and earlier

Contact your company's software administrator to make sure that:
  1. The licensing request has been accepted by the Volume License Server.
  2. There are seats available on the Volume License Server for the software versions you are trying to activate. 
  3. The Volume License Server has the correct Computer ID for your computer and NI License Manager has the correct name for the Volume License Server you are trying to connect in the field shown below:
       

Additional Information

Please always review that you count with our latest versions of FlexNet Publisher (formerly FLEXlm) files: lmtools, lmgrd, and nilm. The latest versions are at the bottom of our guide: Getting Started with FlexNet Publisher Configuration.

Related Links

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement may be required, and support options vary by country.