SystemLink Server, FlexLogger or LabVIEW NXG Web Module Installation Fails Due to Skyline RabbitMQ

Updated Aug 27, 2018

Reported In

Software

  • SystemLink Server
  • LabVIEW NXG Web Module
  • FlexLogger 2018 R3
  • FlexLogger

Issue Details

When I try to install SystemLink, FlexLogger or LabVIEW NXG Web Module I get the following error about NI Skyline RabbitMQ. How can I get around this?
 

Solution

This can usually be solved by the following steps:

1. Go into NI Package Manager and make sure that the "Show full version numbers and infrastructure packages" is checked from inside the menu accessed by selecting the cog in the upper right-hand corner of NI Package Manager. 
 

2.Go to the "Installed" tab and type "rabbit" into the search bar. Uninstall anything that shows up in that list. 

3. Go to the Windows Add or Remove Programs menu and search for the RabbitMQ server entry. Make sure to uninstall this as well. 

4. Restart your computer and try installing SystemLink or LabVIEW NXG Web Module again. 

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