Why Can’t I See the Public Network Access Preset in NI Web Server Configuration?

Updated Oct 3, 2019

Reported In

Software

  • LabVIEW NXG Web Module

Other

I am trying to configure the NI Web Server in order to make my Web Vis, web services or other resources available to external clients.
How can I make sure that the NI Web Server will allow external clients?
 

Solution

The NI Web Server version 18.2 and above has a preset called Public Network Access which you can use to make sure all the settings are configured accordingly.
To select this preset, follow these steps:
  • Go to the windows start menu and search for “NI Web Server Configuration”
  • If you have used the NI Web Server Configuration software before, navigate to the summary tab and click “Run Guided Setup”.  If this is the first time you run this oftware, skip to the next step
  • Select the  “Public Network Access” option
  • From there, configure the settings according to your network configuration (you may need help from your network administrator to get this information)

Additional Information

  • Aside from the previous steps it may be necesary to configure your network to allow external clients. Check this details with your Network administrator.
  • Previous versions of NI Web Server did not have the Public Network Access preset. We recomend you upgrade your software if you have a versión lower than 18.2