How To Receive Support for My TECH180, SOD, or NI System

Updated Sep 2, 2026

Reported In

Hardware

  • PXIe-1095

Other

Following the acquisition of Tech180 and SET GMBH by National Instruments Corporation (NI, now a part of Emerson Test & Measurement), customers can receive support through our standard support channel.

Issue Details

I have a custom system that I purchased from NI and am looking to get technical support or related service (repair, calibration, etc.).

Solution

Starting October 1st, 2026, whether you have a technical query or need assistance with your custom system, call NI technical support. Select the option for technical support.

  • +1-877-388-1952 AMER, option 3 for technical support
  • +49 89 7413130 (Germany)
  • +32 (0) 2 757 00 20 (France)
  • +39 02 41 309 1 (Milano)

For additional contact numbers, visit Contact Us - NI and select your appropriate region.

Additional Information

Tech180 system owners: the Zoho Desk portal will be discontinued at the end of October 2026, and should no longer be used.

Related Links

Other Support Options

Ask the NI Community

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Request Support from an Engineer

A valid service agreement or active software subscription may be required, and support options vary by country.