GPIB "No Listener" Error 0xBFFF005F in NI-MAX on Windows 11

I am using a GPIB PCIe interface card on a Windows 11 system to communicate with third-party instruments

The devices are visible in NI Measurement & Automation Explorer (NI-MAX). However, when attempting to open the VISA Test Panel, the following error occurs:

Error opening resource: GPIB0::10::INSTR
VISA: (Hex 0xBFFF005F) No Listener condition detected (NRFD and NDAC are deasserted).

Additionally, the instruments do not appear in LabVIEW VIs and cannot be accessed programmatically.

To verify the hardware, the same GPIB PCIe card was tested on a different Windows version, where it worked correctly with the same instruments. This suggests that the issue is not hardware-related.

The “No Listener” error (0xBFFF005F) indicates that the controller is not receiving proper handshake signals from the device. While this can indicate a hardware or wiring issue, it can also occur due to corrupted or incompatible driver installations, especially after operating system updates.

Reinstalling NI-488.2 and NI-VISA ensures that the necessary drivers and services for GPIB communication are properly configured on the system. Check after completing each step to determine whether the issue is resolved.

1. Uninstall the existing drivers from the system:

   • NI-488.2
   • NI-VISA

2. Restart the system after the uninstall process completes.

3. Reinstall the latest supported versions of the drivers:

   • Install NI-488.2
   • Install NI-VISA

4. Restart the system again after installation.

5. Open NI-MAX and verify communication:

   • Check that the GPIB interface is visible
   • Open the VISA Test Panel for the instrument

After reinstalling the drivers, the GPIB communication should be restored, and the instruments should be accessible in NI-MAX and LabVIEW.