Error -200551: Hardware Clocking Error Occurred in NI MAX

Updated Nov 1, 2025

Reported In

Hardware

  • PXI-5124
  • PXI Digitizer

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

When using the PXI-5124 digitizer, NI MAX displays the following error message:

Error -200551: Hardware clocking error occurred 

How can I solve this error?

Solution

  1. Try a Different Chassis or Slot:

    • Install the PXI-5124 in another PXI chassis or a different slot to rule out a backplane clock or chassis issue.

  2. Check for Hardware Damage:

    • Inspect the digitizer for any visible damage or bent connectors.

    • Ensure the module is securely seated in the slot.

  3. Contact NI Support:

    • If the problem persists after testing with a different chassis or slot, the PXI-5124 may be damaged.

    • Contact National Instruments (NI) Technical Support for further troubleshooting or repair options.