Unable To Save Ctrl+Shift+N As Custom LabVIEW Menu Shortcut in from LabVIEW 2025 Q3

Issue Details

I am using LabVIEW I am executing the following step to set a custom shortcut for Navigation Window function.

1. Select Tools >> Options >> Menu Shortcuts
2. Select View >> Navigation Window
3. Set the shortcut to Ctrl+Shift+N
4. Click the Set button
5. Click the OK button
6. Exit LabVIEW
7. After restarting LabVIEW, repeat steps 1) to 3)

At this point, the shortcut is not saved.
It is inconvenient to have to repeat the same settings every time LabVIEW starts, and clearly the behavior is different from previous versions.
Please let me know how to save the shortcut settings.

Solution

From LabVIEW 2025 Q3, NI Nigel™ AI was introduced and assigned the default shortcut Ctrl+Shift+N.
As a result, this shortcut key is not saved after each LabVIEW session.
To save Ctrl+Shift+N for the Navigation Window or any other feature, you must first reassign the NI Nigel AI shortcut to a different key combination. Refer to the below image on setting up NI Nigel AI shortcut key.

Before (default shortcut for NI Nigel AI):

After changing Nigel AI shortcut to Ctrl+Shift+P:

Additional Information

If you did not install NI Nigel AI component, you cannot save Nigel shortcut to something else because the option is not listed in the Menu Shortcut dialog. In this case you can edit the LabVIEW.ini file following the below steps.

1. Go to C:\Program Files\National Instruments\LabVIEW <version> directory. Replace <version> with your LabVIEW year.
2. Open LabVIEW.ini file using text editor such as notepad.
3. Add or edit the following line into LabVIEW.ini file. In the below line, NI Nigel AI shortcut is set to Ctrl+Shift+P.

   CustomShortcuts=";APP_SHOW_NAVIGATION_WINDOW,Ctrl+Shift+N;APP_NIGEL_LAUNCH_CHAT,Ctrl+Shift+P"

4. Restart LabVIEW for the setting to take effect.