Solution
This issue is expected when RT target does not have a DNS server and default gateway configured in its network settings, making the RT target unable to reach out download.ni.com server to get the software stack available for your device. This is common when:
- Having directly connected the RT target to your PC.
- Having the network ports with the Configure IPv4 Address option as:
- DHCP or Link Local
- Link Local
- Static

To allow the connection to download.ni.com from your RT target through your PC you can try the following methods:
Method 1: NI MAX Real Time Software Window. The NI MAX Real-Time Software window creates a bridge between your cRIO and the internet connection through your PC allowing the cRIO reach out the ni.download.com software server.
- Launch NI MAX
- Search for your cRIO controller
- Go Software option Add/Remove Software

- Go ahead until you get the Real-Time Software window and leave it open.
- With the Real-Time Software window opened connect to your RT target terminal
- Proceed with the installation of your software stack with opkg commands like opkg update or opkg install <package>

Method 2: View Network Connections in Windows Control Panel. You can enable one of your host PC network ports with internet access to allow other network ports to get internet access through this enabled port.
- In your PC go to View Network Connections from the Windows Search bar.

- Select the ethernet port with internet access
- Right click >> Properties >> Sharing
- Check the Allow other network users to connect through this computer's internet connection option
- From the drop-down menu select the network port which is connected to your RT target