Only VISA Test Panel Visible Instead of Test Panels in MAX

Updated Aug 26, 2025

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

I have a NI Hardware device. However, it's not working correctly.  When I look at it in MAX to troubleshoot, the Test Panel, Self-Test, Device Pinouts, and other functions are missing. All I see is a VISA Test Panel:
 

Instead of:

Solution

This indicates an error with the driver installation. You will need to reinstall the driver appropriate for your device. 

For instructions on reinstalling software, see: Installing, Updating, Repairing, and Removing NI Software