Solution
This typically can happen when an NHR 9430 unit is repaired because the latest version of firmware will be installed as part of the repair process, meaning that the non-repaired system can now have an older version of firmware.
To resolve this error, please follow the steps in the link below to upgrade the firmware on your NHR 9430 units.
Update the Firmware of the NHR 9400 Controller Board, Power Board and NB