The Connected License Server Is Incompatible With This Version of NI License Manager

Updated Feb 27, 2025

Reported In

Software

  • Volume License Manager
  • License Manager

Issue Details

I can successfully connect to my company's volume license server whenever I try to open software such as LabVIEW I get the following error: The connected license server is incompatible with this version of NI License Manager. Ask your license server administrator to upgrade to the latest version of the license server.

 

Solution

This issue is caused by an incompatibility between the client's NI License Manager and NI Volume Licenser Server. You can check the NI License Manager and Volume License Manager compatibility table to confirm to which version should the server be upgraded based on your NI License Manager. Please note that we strongly suggest that you upgrade to latest available.

 

On the Related Links section of this article you may find useful resources to upgrade NI Volume License Manager.