Solution
Renewtrak is an automation platform that offers fully automated SaaS (Software as a Service) renewals.
Communication Details:
Emails sent via Renewtrak will come from the address noreply.renewals@notifications.renewtrak.com. These emails will include a button that will lead to Renewtrak.
Ask for Help:
If you have any questions and would like to speak to an NI specialist, you can click on the "Have questions?" button available in the Review Renewal, Your Details, and Payment/Fulfillment sections. This will take you to the Enquire section.
Steps to get help:
- In the Enquire section, choose the appropriate enquiry type from the following options: General Help, Product Help, or Quote Help.
- Write your questions in the comment section. Providing a phone number is optional.
- After submitting your enquiry, an NI representative will reach out to assist you.
