Error NI SystemLink Message Broker Installation Has Failed when Installing LabVIEW-built Installer

Issue Details

I have a web service application developed and built with LabVIEW 2021 SP1 (64-bit). It has already been deployed to several machines and confirmed to be working correctly.

We ported this application to LabVIEW 2024 Q3 (64-bit) and rebuilt it. When installing this application on the deployment machine, the following message appears during installation:

The "NI SystemLink Message Broker" installation has failed.

Continue?

If you choose to continue, the installation itself completes, but the application does not function correctly. How can I resolve this issue?

The additional installers added during the build are the same as in 2021 SP1:

• NI System Web Server 2024 Q3
• NI System Web Server Deployment Support for LabVIEW 2024 64-bit

Solution

There is an issue installing LabVIEW installer that include NI Web Server.

• If your application is not using any web service or SystemLink API, you can uncheck the below items from the Additional Installers list in the Installer Build Specification.
  • NI System Web Server
  • NI Web Server Deployment for LabVIEW
  • NI LabVIEW Web Server
• If you need NI Web Server in your application, you can distribute it as a package instead of installer.