Can Not Detect NI USB-9162 Device in NI Hardware Configuration Utility

Updated Jan 16, 2025

Reported In

Hardware

  • USB-9162

Issue Details

Whenever I want to detect my NI USB-9162 device in NI Hardware Configuration Utility, it returns the following message:

Devices not yet supported by this utility were detected and will not appear in the diagram

HWCFG Warning.jpg

Solution

The USB-9162 is a Single-Module Carrier CompactDAQ Chassis. When using this chassis, it is important to note that it will not appear in the NI Measurement & Automation Explorer (MAX) or the Hardware Configuration (HWCFG) utility on its own. Instead, if you open the Device Manager on your computer, you will see it listed as 9162 No Cartridge.

This behavior is expected because the chassis itself is not directly detectable by these utilities. However, any modules connected to the USB-9162 chassis will be detectable. This is why you might receive a message indicating that the device is not yet supported by the utility. Essentially, the chassis serves as a carrier for the modules, and while the modules are recognized, the chassis itself is not.

Additional Information

Please be informed that the USB-9162 is no longer available and is not a supportable product.