Error 1074118655 and Error 1067 With NI Route Coordinator

Updated Sep 26, 2024

Reported In

Software

  • LabVIEW

Issue Details

I am experiencing error 1074118655 and error 1067 related with NI Route Coordinator when I changed my antivirus software from ESET to SentinelOne:
image.png

When I tried to start the ni-roco service, it pops up the error 1607:
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What can I do to resolve this error?

Solution

The Sentinel One antivirus is injecting an extra DLL into various NI applications / processes, specifically the "InProcessClient64.dll" which is then crashing randomly when these NI applications / processes attempt to access NI hardware. There isn't anything NI can do to patch the Sentinel One owned "InProcessClient64.dll".

You would need to refer to IT department to help add exclusions for the NI applications / processes that are crashing due to the sentinel one antivirus.

Adding an exclusion on the niroco.exe for the SentinelOne antivirus software.

Related Links

Addressing Crashes with Sentinel One Antivirus - NI - Support

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