Driver Kernel Module Error in Linux Desktop in the NI Hardware Configuration Utility

Updated Sep 24, 2024

Reported In

Driver

  • NI Linux Device Drivers

Operating System

  • Linux

Issue Details

After connecting an NI device to my computer with Linux desktop operating system, I receive the following error in the NI Hardware  Configuration Utility:

A driver Kernel module is installed but not running on your system. if you have recently installed new drivers, run "sudo dkms autoinstall" and reboot. 

How can I resolve this issue? 

Solution

  • Check the NI Hardware and Software Operating System Compatibility to confirm your module is compatible with the Linux desktop distribution you have, and also that the corresponding driver version is compatible as well (which is installed by the Linux Device drivers).
  • This issue could be caused by corrupted software or a bad installation of the drivers. If running the command suggested by the error message doesn't fix the problem, you can try to reinstall the driver of your corresponding NI hardware manually:
  • You can also test the hardware in a different computer to isolate the problem to this particular computer.

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