Error When Including a Hardware Configuration File in LabVIEW Installer

Updated Jul 17, 2024

Reported In

Software

  • LabVIEW
  • Measurement & Automation Explorer (MAX)

Issue Details

  • When trying to include a Hardware Configuration using the Configure... option in the LabVIEW Application Builder, the process fails with the following error message, this issue only happens in LabVIEW 2024 Q1. Why is this happening?
An error occurred while launching the Measurement & Automation Explorer (MAX) Configuration Wizard. Please verify MAX is installed properly.
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Solution

This issue is caused by a LabVIEW 2024 Q1 bug. It occurs in both LabVIEW 2024 Q1 64-bits and 32-bits. As a workaround take any of the following options.
  • Use an older version than LabVIEW 2024 Q1, where this bug is not present.
  • Keep using LabVIEW 2024 Q1 and add the Hardware Configuration File as an Installer File instead, for this second option follow the next steps:
    • Create the Hardware Configuration File with the process of the following article: Export/Import the System Configuration in NI MAX
    • Add the created Hardware Configuration File to the project by right clicking the target (Usually My computer) and then Add>>File
    • When creating the installer add that Hardware Configuration File as one of the source files that would be installed in the target machine, check all the other configurations and build the installer afterwards.
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