Unable to Connect to Any Target via NI MAX

Updated Jun 30, 2024

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

I am unable to connect to any target via NI MAX and receive a login/password error.
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Meanwhile, I can connect to the target with the same login/password without any issues from another PC.
If I try to connect to the target from the LabVIEW project, I do not face any issues either.

Solution

This problem can happen due to a corrupted NI MAX database or due to the corrupted NI Software.
To resolve this issue, try to Reset the NI MAX Database.
If resetting the NI MAX Database didn't help, try to Repair Software in NI Package Manager (NIPM) or reinstall it.
If the troubleshooting steps described above didn't help, it means that after removing/repairing NI software, one or multiple registry files have not been repaired/removed accordingly. After removing all the NI Software, contact your IT Admin to clear the registry from the leftover files. If this step didn't help either, perform OS (operating system) reinstallation.