Solution
| Model | Repair/RMA | On-site Support | Calibration | Remote Technical Support |
| 9200 (NI built 4912 mod) | Yes | No | Field[1] | Yes |
| 9300 | Yes | Yes | Field[1] | Yes |
| 9400 System Cabinets | No | No | No | No |
| 94xx (4kW and 8kW versions only) | No | No | No | No |
| 9430 | Yes | No | Factory[2] | Yes |
| 9420 | Yes | No | Factory[2] | Yes |
| 9410 | Yes | No | Factory[2] | Yes |
| S430 Test System* | No | No | Field[1] | Yes |
| S440 Test System* | No | No | Field[1] | Yes |
| S450 Test System* | No | No | Field[1] | Yes |
| S600 Series Systems* | No | No | Field[1] | Yes |
| 41xx DC Loads* | No | No | Field[1](In Situ) | Yes |
| 4212 DC Loads* | No | No | Field[1](In Situ) | Yes |
| 43xx Systems* | Limited | No | Factory[2] | Yes |
| 46xx Systems* | Limited | No | Factory[2] | Yes |
| 47xx Systems* | Limited | No | Factory[2] | Yes |
| 4960 System* | Limited | No | Field[1] | Yes |
| 5500 Test System* | No | No | Field[1] | Yes |
| 5600 Test System* | No | No | Field[1] | Yes |
| 5710 Test System* | No | No | Field[1] | Yes |
| 61xx DC Sources* | No | No | Field[3](in Situ) | Yes |
| UC3100 Calibrator* | No | No | No | No |
1Field – the service is performed in the field by a trained technician following repair guidance from manuals.
2 Factory – these services are only available at the NI Service Center. No field services are offered.
3 In Situ – Calibration is performed with components left in place. Some disassembly may be required, but not full removal.