NHR System Service Status

Updated Oct 6, 2025

Reported In

System

  • NHR-9300
  • NHR-9200
  • NHR-4300

Other

  • The services location for Depot Repairs and Depot Calibrations has moved from the NHR facility located in Irvine, CA, to NI’s Austin Service Center located in Austin, TX as well as our Debrecen Service Center located in Debrecen, Hungary.  The new addresses for RMA and Depot Calibrations will be 11500 N. Mopac Expwy., Austin, TX 78759-3504, or Debrecen, Határ út 1/A, 4031 Hungary
     
  • On September 08, 2025, NI announced that all remaining NHR products will be retired. End of standard service for these products will be December 31, 2026

Issue Details

Which services are available for NHR systems?

Solution

ModelRepair/RMAOn-site Support

Field

Calibration [1]

Factory

Calibration [2]

Remote Technical Support End of Service Date
9200 (NI built 4912 mod)YesNoYesYesYesDec 31, 2026
9300YesYesYes

No

 

YesDec 31, 2026
9400 System CabinetsNoNoNoNoNoNot Supported
94xx (4kW and 8kW versions only) No No No NoNo Not Supported
9430YesNoNo

Yes

YesDec 31, 2026
9420YesNoNoYesYesDec 31, 2026
9410YesNoNoYesYesDec 31, 2026
S430 Test System*NoNoNoNoNoJune 30, 2025
S440 Test System*NoNoNoNoNoJune 30, 2025
S450 Test System*NoNoNoNoNoJune 30, 2025
S600 Series Systems*NoNoNoNoNoJune 30, 2025
41xx DC Loads*NoNoNoNoNoJune 30, 2025
4212 DC Loads*NoNoNoNoNoJune 30, 2025
43xx Systems*NoNoReasonable best effort* NoJune 30, 2025
46xx Systems*NoNoNoReasonable best effort*NoJune 30, 2025
47xx Systems*NoNoNoReasonable best effort*NoJune 30, 2025
4960 System*NoNoNoNoNoJune 12,2025
5500 Test System*NoNoNoNoNoJune 30, 2025
5600 Test System*NoNoNoNoNoJune 30, 2025
5710 Test System*NoNoNoNoNoJune 30, 2025
61xx DC Sources*NoNoNoNoNoJune 30, 2025
UC3100 Calibrator*NoNoNoYesNoDec 31, 2026


1 Field – the service is performed in the field by a trained technician following repair guidance from manuals.
Factory – these services are only available at the NI Service Center.  No field services are offered.

* Through June 15, 2026, NI will make a reasonable best effort to provide this service if possible, but cannot guarantee service availability