PXIe-8301 not Detected on NI MAX after BIOS Upgrade

Updated Apr 18, 2024

Reported In

Hardware

  • PXIe-8301

Driver

  • PXI Platform Services

Issue Details

I just updated the BIOS on my Windows 10 computer and suddenly my PXIe-8301 and other PXI(e) cards do not detected on NI MAX and Windows Device Manager.

Solution

Check if the Thunderbolt™ 3 Security Level in BIOS Setup is set as Security Level: User Authorization. If you did not see this setting on your BIOS setting, there is possibility this setting has been locked out after BIOS upgrade. Please consult with your PC manufacturer to enable the Thunderbolt™ 3 Security Level setting again.

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