TestStand 2021 SP1 Message Popup: Delayed Image Display

Updated Sep 5, 2025

Reported In

Software

  • TestStand

Issue Details

When using TestStand 2021 SP1 Message Popup with Display Image option, there is about a 2 second delay before the image appears on the popup window even if the image is small. 

Solution

This behavior is expected. It is due to a change in the technology used to implement the message dialog. In versions prior to NI TestStand 2021, the message dialog was using Internet Explorer. As it is EOL and no longer supported by Microsoft, the Msgbox step type was changed to Chromium Embedded Framework (CEF) rather than Internet Explorer (IE). As CEF is slower than IE implementation that is why we see this behavior.

Additional Information

JPEG images are a compressed lossy image type which means that the image is similar to a zip folder, and is extracted at runtime, which also adds to the delay explained above.  PNG image files have been noticed to load a little faster than JPEG images, but still do present some delay in loading.

 

We recommend using the bitmap image format type to help reduce the loading time of images in the Message Popup step type.  Bitmap images are uncompressed, so they do take up more disk space which can be important to consider if storage space is of concern.