Solution
This error is reported when selecting an incompatible Python version or when DIAdem cannot locate the Python installation folder correctly. To solve this error make sure to install one of the compatible Python versions and select its installation folder in the DIAdem settings.
As of DIAdem 2023 Q4, DIAdem supports Python versions 3.6, 3.7, 3.9, 3.10 and 3.11 (64-bit). If you try to select a path to Python 3.12 this error will be reported. For previous versions you can find the supported Python versions by checking the
DIAdem release notes.
By default Python will be installed in
C:\Users\<User>\AppData\Local\Programs\Python\<version>, if you change the Python installation path, make sure you are choosing the new path when configuring in DIAdem.