The focus of this guide is to help start troubleshooting Vision Hardware communication and bus issues with a focus on FireWire® Cameras. This is part of a collection of guides aimed at troubleshooting NI Vision. If "Firewire Troubleshooting" is not the problem being experienced head back to the
Troubleshooting NI Vision Guide.
NI stopped proposing Frame grabbers for IEEE 1394 also called FireWire®, after December 2019.
NI also stopped providing repair services after December 2020. The technical support is very limited after the end of life and this last support date. Here are the support rules about the hardware product life cycle.
The last version of
NI Vision Acquisition Software able to support IIDC/DCAM-compliant IEEE 1394 cameras in Windows (FireWire) is
VAS 19.5 (See the
Readme file from October 2019) and ends with
LabVIEW 2019 (check the
compatibility table)
Below are archived troubleshooting guide resources to help you find a solution.