Select a Valid VLM Backup File Error in NI VLM

Updated Jun 13, 2023

Reported In

Software

  • Volume License Manager

Issue Details

I am a Software Administrator and we are moving to another server. I have created a backup file  in NI VLM. 

When I'm restoring NI VLM from the backup file  on the new server I receive the following error: 

"Select a valid NI VLM backup file".

 
selectavalidbackupfile.JPG

Solution

This error occurs due to the license file on your old server was expired at the time the backup file was created. According to this when trying to restore your data on your new server you will receive this error message as the NI VLM gains information from the backup file and recognizes your license file expired even you are using a new license file created for your new server.

The solution is as follows:
  • Obtain a new license file for your old server from NI (using your old server details).
  • Install this valid license file in NI VLM on the old server.
  • Create the backup file.
  • Install your valid license file (created for your new server) in NI VLM on your new server.
  • Restore your NI VLM data from the backup file.

Additional Information

In case you can verify that your old license file is being valid while creating a backup file on your old server, please visit the articles provided in the "Related Links" section or contact NI Technical Support. 

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