Error -125530 Found in Error Logfiles When Installing NI Package Manager

Updated Oct 12, 2021

Reported In

Software

  • LabVIEW
  • Package Manager

Issue Details

After I click “Install” button on the NI Package Manager (NIPM), I do not see any installation’s progression bar in the NIPM. Then, NIPM shows the error as below:

An error occurred while installing a package: ni-package-manager-deployment-support (xx.xx.xxxxx-x).

Other error information:
An error occurred while installing MSI in ‘ni-package-manager-deployment-support.msi’.


PM error.jpg

According to this NI KB: Generating and Locating NI Package Manager Error Logs, I generate an error log file for NIPM. The error logfile return an error -125530 in ‘ni-package-manager-deployment-support.msi’. The error is shown as below:

Error -125530! An error occurred while installing MSI in ‘ni-package-manager-deployment-support.msi’.

Details:
MsiInstallProduct returned 1625.
In OnTransactionStep, an error occurred in the operation type ‘install’.


Error agentsLogfiles.PNGError Logfiles.png

Solution

There is an error associated with Windows error 1625. You may try the following steps to troubleshoot your issue:
  • Make sure you have administrative rights on your PC.
  • Make sure that there is no specific Group Policy that could block the software to be installed. You could refer to this external link to check for the Group Policy.
  • Ask support from your IT department.
  • Contact Microsoft Support for assistance.