The first step should be to check the Flexlogger Manual
for any tools or relevant information regarding installation. The most common problem is compatibility between Flexlogger and other software which can be evaluated from the Readme
The methods of downloading the software are either through the online or offline installer method.
Generic Troubleshooting steps:
The following steps follow a methodical approach, each step has an increased level of effort than the previous step.
- Verify compatibility using the Readme
- Does the user have Admin privileges? If concerned, right-click and Run as administrator
- Check firewall settings
- Try uninstalling previous versions linked and used by Flexlogger (e.g. NI-DAQmx or NI-XNET dependencies)
Specific Troubleshooting Examples:
The following list of examples is not intended to be a comprehensive list of all potential problems. However, it can be used to help identify useful search terms by introducing keywords important to the troubleshooting of this topic.