Solution
Most commonly this kind of error is a result of a bus conflict. Here are some steps to try:
- First, make sure the firmware is up to date. For the most recent firmware version, visit your download center and navigate to Downloads > MP007
- Ensure the unit can capture a transaction on the SD card in standalone mode, without the use of MPManager and the USB cable connection
- When capturing with MPManager, be sure to remove the SD card from the unit
- Do not use MPManager version 3.8.0, as it has some display issues when used with the MP007
- Try using a different USB port on your PC, and be sure to not use a USB hub with the MP007
- Be sure to use the USB cable that came with the unit, or try a different cable if that one is defective
- Check to make sure the unit is available in Windows Device Manager
- Run MPManager as Administrator, by right-clicking on the icon and selecting Run as Administrator
- Turn on Continuous Flow in MPManager via Settings > Spy > Activate continuous flow for MP007 Spy
If problems persist, contact NI NFC support at mp-helpdesk@ni.com.