USB 8502/2 Not Detected in NI-MAX on Windows 7

Updated Aug 8, 2023

Reported In


  • USB-8502


  • NI-XNET 19.0

Issue Details

I am using a Windows 7 machine, and was having issues discovering my USB 8502/2 in both my Windows OS and NI-MAX. I have NI-XNET 18.0 installed, and when I try a USB-8501 it seems to connect fine without any issues. What could be the issue?


There are no known compatibility issues between NI-XNET 18.0 and the USB-8502, so this is likely an issue with the driver. A reinstall of the NI-XNET driver should resolve the issue, or update to the most recent compatible version for your system.