Update or Change Software Administrators on a NI Volume License Agreement

Updated Jan 31, 2020

Issue Details

I need to update or change the software administrator NI has on file for our volume license agreement (VLA) or enterprise agreement (EA).  What is the process I need to go through? 

Solution

To change administrators, you will need to have one of the current administrators on file send an email to agreements@ni.com with the VLA or EA number and/or Service ID and include the information of the new software administrator you would like to add or update. 

Additional Information

For security reasons, the email needs to be sent from a current administrator or verified purchaser to ensure changes are only made which are authorized.