Solution
This error can be resolved by following the below troubleshooting steps:
1 - This error can occur if the software is already installed on the system. It is possible to verify if it is already installed by:
- Searching for the software application on the PC and being able to open it successfully.
- Following the steps in the Determine the Version of the NI Software Installed article to verify the software is installed via NI Measurement & Automation Explorer or the Windows Control Panel.
2 - If the software cannot be found by following the steps above and the error persists, your software un-installation might not have occured properly.
- If the error message is related to the installation of NI Package Manager:
- Delete the NI Package Manager folder from the directories:
- C:\ProgramData\National Instruments\NI Package Manager
- C:\Program Files\National Instruments\NI Package Manager
- C:\Program Files(x86)\National Instruments\NI Package Manager
- Once the folders have been deleted, try reinstalling NI Package Manager through the setup file. After that the software installation should proceed without errors.
- In case the error message is related to software installed through NI Package Manager:
In case the un-installation and re-installation of the software does not solve the issue, there might be a corrupted file on the Windows registry and a Windows (OS) re-install may be needed.