Solution
Antivirus software can cause executables that are not properly flagged to hang or crash. This happens because the antivirus blocks the DLL calls of the executable when they lack a digital signature or have an unapproved digital signature.
Alternatively, in some cases, NI software automatically generates dump files after a crash. These files can be accessed by navigating to the appropriate folder, depending on the process that experienced the crash. For example, the following article explains how to retrieve LabVIEW dump files:
Error Log File Location after LabVIEW Crashes.
When analyzing the dump file, look for processes or DLLs associated with antivirus or security software. For example, the image below, taken from a LabVIEW crash dump file, shows InProcessClient64.dll interfering with the execution of a LabVIEW application. This DLL is injected by SentinelOne® antivirus and has been observed to cause execution issues with some NI software.
To resolve this issue, you can try the following options:
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Disable the antivirus software when using NI software or running any application that relies on NI runtimes or APIs.
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Contact your antivirus vendor and IT department for assistance with whitelisting NI software to prevent it from being flagged.
If none of the above steps resolve the issue, the software may have been corrupted by antivirus interference during installation. In this case, reinstalling the affected software after applying one of the options above may be required to ensure a clean setup.