Downloading Software From the NI Website Does Not Start

Updated Apr 19, 2024

Reported In

Software

  • Package Manager
  • JKI VI Package Manager

Issue Details

When trying to download software from the NI website (ni.com), the downloading page seems unresponsive, the download doesn't start.
Clicking "restart the download" does not seem to work either.

Solution

Some software requires a Package Manager to be installed first. 
If an installer needs a Package Manager, it is described on the Download Detail Page.
Download Detail Page Notes
Please make sure that the necessary Package Manager is correctly installed.
The Package Manager can be installed by following the link in the related Note.

Additional Information

After clicking the Download button, the website is trying to open the corresponding Package Manager to perform the download and installation:
Popup prompts for Package Managers
If the Package Manager is not installed, then the popup doesn't appear and the download doesn't start.