NI Web Based Configuration and Monitoring Window Is Blank in Internet Explorer

Updated Sep 16, 2020

Reported In

Hardware

  • CompactRIO Controller
  • myRIO Student Embedded Device

Software

  • Measurement & Automation Explorer (MAX)

Issue Details

When I try to access the NI Web Based Configuration and Monitoring in Internet Explorer by using the IP address of my remote device, such as CompactRIO or myRIO, the window appears blank and I cannot select any of the icons as shown below:

Solution

This issue occurs when the connection between the browser and the device is interrupted. If the device can be seen in NI Measurement & Automation Explorer (NI MAX), the NI Web Based Configuration and Monitoring can be opened from there.
  1. Expand the Remote Systems in NI MAX
  1. Right click the required device and select Web Configuration

Additional Information

If the device cannot be seen in NI MAX, please refer to NI CompactRIO or Network Device Doesn't Show Up or is Missing in MAX.