Error Ocurred While Installing Package NI OpenVINO

Updated Sep 22, 2020

Reported In

Software

Package Manager
LabVIEW

Operating System

Windows

Issue Details

I am trying to install LabVIEW and I am getting "Error installing ni-openvino-model-optimizer 19.0.0.49153-0+f1. Please check your internet connection and try again." error message in the process.

Solution

This issue means that a crash ocurred while installing NI OpenVINO Inference Engine Support package. This package is included by default in some versions of LabVIEW and some NI software.

To solve this issue:

Install Package Manager on your machine.
Open Package Manager and click on the Settings button at the right top corner of the window and check the Show full version numbers and infrastructure packages

Go to the Installed tab and uncheck the Products only option.
Enter "OpenVINO" into the search bar. Select it and click at the Repair button

Install your software again.
If you still have issues with the installation of LabVIEW, follow the Generating and Locating NI Package Manager Error Logs and Contact NI support.

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