Request Repair or Calibration for NI Hardware

Updated Feb 17, 2023

Environment

Other

  • This process applies to all NI hardware products

Follow the steps below to initiate a request with NI if your hardware needs repair (RMA) or calibration. 

  1. Navigate to the NI Service Request Manager (SRM) via ni.com/ask
  2. Select the relevant task from the SRM homepage
  1. Enter the hardware product that is in need of repair or calibration
  1. Complete the necessary fields (i.e. Title, Description) and answer the questions show to provide NI with the necessary information to process your request.

Next Steps

NI will contact you via the preferred method you selected to continue to RMA or calibration request. 

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A valid service agreement may be required, and support options vary by country.