mvBlueFOX USB 2.0 Camera Not Detected in NI Measurement & Automation Explorer (MAX)

Updated Aug 5, 2020

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Other

mvBlueFOX USB 2.0 Camera

Issue Details

I have NI-IMAQdx driver installed but mvBlueFOX USB 2.0 camera is still not detected in NI MAX. I have installed the camera drivers and the camera can be detected in Windows Device Manager. How can NI MAX detect the camera?

Solution

1. Download mvBlueFOX USB 2.0 driver from Matrix Vision website (as seen below)and install it. Choose the version that suits the bitness of the computer's operating system.

2. Go to C:\Program Files\MATRIX VISION\mvIMPACT Acquire\bin and open mvDeviceConfigure (32-bit version).
3. Register the device for DirectShow. Please refer to the ​technical manual of mvBlueFOX (page 4, item 1.1.2.2.5 DirectShow support) for detailed instructions.
Note: ​If the devices are registered with the 64-bit version of mvDeviceConfigure, the devices will not show in NI MAX. After the device has been registered for DirectShow, you should be able to see it as indicated in the picture below.

4. Open NI MAX and now it will be able to detect mvBlueFOX USB 2.0 camera.