This content is not available in your preferred language.

The content is shown in another available language. Your browser may include features that can help translate the text.

NI Software Requests Activation When Using Disconnected License File

Updated Oct 31, 2022

Reported In

Software

  • NI License Manager
  • LabVIEW
  • Volume License Manager

Operating System

  • Windows

Issue Details

  • I am using a Disconnected License File, and when I open any software I get a pop-up to activate the software.
  • I am using a Disconnected License File, and when I open any software I get a message that This product will be disabled on January 01, 0001, and I am now using a backup license.
  • I am using a Disconnected License File, and when I open any software I get a message saying This product will be disabled on January 01, 1900, and I am now using a backup license, as shown in the image below. This behavior occurs with LabView 2020, LabView 2021 SP1, LabView 2022 Q3, all using Windows 10.
NILM bug
 
 

Solution

This message is a bug of NI License Manager (NILM), and does not impact software functionality. Dismiss the message and continue using the software.
 
  • To avoid this message permanently, click on the dropdown and select Remind me when they expire or Do not remind me in the dialog box that pops up.
  • You will need to complete this step for each piece of software (and its version) that is licensed through the disconnected license.
  • The Remind me next time option is only available on newer versions of NILM, from 4.7 or higher.
If using NILM 4.7 or higher, you will see:
image

If using NILM 4.6, you will see:
image
 
 

Related Links

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement or active software subscription may be required, and support options vary by country.