I have been using a third-party add-on software package with LabVIEW 2016 and recently upgraded to LabVIEW 2019. Now when I try to use the third-party software in LabVIEW it does not work.
If there is an issue with the third-party add-on software itself, contact the providers of the software. NI does not support the performance of the third-party add-on.
Collaborate with other users in our discussion forums
A valid service agreement may be required, and support options vary by country.