Error -2147220385 or -2147220289 When Formatting Linux RT Target in NI MAX

Updated May 21, 2020

Reported In

Software

  • Measurement & Automation Explorer (MAX)

Operating System

  • LabVIEW Real-Time (NI Linux Real-Time)

Issue Details

I get Error -2147220385 or -2147220289 when I attempt to format my Linux Real-Time target using NI Measurement and Automation Explorer (NI MAX). Either when I:
  • Change the base system image using the LabVIEW Real-Time Software Wizard
  • Change the programming environment using the LabVIEW Real-Time Software Wizard
  • Use RAD to get or set a system image
-2147220385 NISysCfg_HostSoftwareTooOld 
The target requires newer functionality not supported by the software on your computer. Update NI System Configuration to the latest version to configure this target. See www.ni.com/r/rtconfigerror for more information.

-2147220289 NISysCfg_UnsupportedCDFVersion
  • The software installed on the target uses a CDF format not supported by the software on your computer. Update NI System Configuration or NI MAX to the latest version to configure this target.
  • The installed target software is incompatible with this version of Measurement & Automation Explorer. Please use a more recent version for this target. Alternatively, you will also be able to continue if you format your target.
  • Unsupported version of CDF format. Need a newer version of MAX or NI System Configuration.

Solution

This error can occur when the base system image on the target is a newer version than the version of NI MAX (or the System Configuration API) being used to format the target.

To fix the issue, install the latest version of System Configuration on the host machine using NI Package Manager, which will include NI MAX and the System Configuration API.

Other Support Options

Ask the NI Community

Collaborate with other users in our discussion forums



Request Support from an Engineer

A valid service agreement may be required, and support options vary by country.