Base Images Not Showing Up on PXIe Software Installation

Updated Dec 22, 2023

Issue Details

I already downloaded all the needed software to set up my PXIe controller, and the NI Linux RT System Image from the NI Package Manager.
  • LabVIEW 
  • LabVIEW Real-Time Module
  • PXI Platform Services
  • NI Linux RT System Image 
Now, I'm trying to install the NI Linux RT System Image into my PXIe, however, when attempting to select the Base System Image, the list appears empty. 
Empy_list.png

Solution

This issue is caused by having a BIOS version older than the minimum BIOS version for NI-Linux Real-Time support installed on your controller. 
Go to NI Hardware and Operating System Compatibility  and download the Minimum BIOS version for NI-Linux Real-Time support indicated in the Notes section of your specific controller page: 
BIOS.png
After downloading the BIOS version follow the instructions included in the compressed folder to update the BIOS on your controller.  
Once the BIOS has been updated to the required minimum version, the installed NI Linux RT System Images installed on your host should appear listed under Base System Images.