Error -17500 When Starting Calibration Executive

Issue Details

Whenever I attempt to start Calibration Executive I get any of the following error descriptions:

1. The TestStand Engine cannot be initialized.File format error. The file 'C:\ProgramData\National Instruments\TestStand 2013\Cfg\TestExec.ini' is not a configuration file. and after clicking this twice, the following is coming: Error -17500 occured at Exception occured in TSUI.IApplicationMgr: Cannor create TestStand Engine in UI_TEstStand - Set TestStand Application Window.vi->cex_GUI_Top-LevelVI.vi->cex_GUI_Launcher.vi
2.  Error -17500 occurred at Exception occured in TSUI.IApplicationMgr: Cannot create TestStand Engine in UI_TestStand -Set TestStand Application Window.vi->cex_GUI_Top-LevelVI.vi->cex_GUI_Launcher.vi

The error codes are undefined. No one has provided a description for this code, or you might have wired a number that is not an error code to the error code input.

After clicking OK I get the following window:



How can I solve this issue?

Solution

This issue is caused by the TestStand configuration files going corrupt. Please follow this steps in order to fix this issue:

1. You can solve the issue by removing the files found at C:\ProgramData\National Instruments\TestStand 2019 (64-bit)\Cfg and rebooting the systems. This procedure will generate new configuration files.
2. If the previous step does not solve the issue, uninstall TestStand and all associated hidden packages in NI Package Manager. After reinstalling TestStand new configuration files will be generated.
3. If neither of the previous steps work, replace the TestExec.ini file with a copy from a computer where the Sequence Editor runs correctly. The installation directories on both computers must have the same absolute path. Then when you select a custom TestStand installation, choose to install the TestStand Development components.