Error -17500 When Starting Calibration Executive

Updated Nov 28, 2025

Reported In

Software

  • Calibration Executive

Issue Details

Whenever I attempt to start Calibration Executive I get the following error:

Error -17500 occurred at Exception occured in TSUI.IApplicationMgr: Cannot create TestStand Engine in UI_TestStand -Set TestStand Application Window.vi->cex_GUI_Top-LevelVI.vi->cex_GUI_Launcher.vi

The error code is undefined. No one has provided a description for this code, or you might have wired a number that is not an error code to the error code input.


Calex error.png

After clicking OK I get the following window:

Screenshot 2021-07-20 054306.png

How can I solve this issue?

Solution

This issue is caused by the TestStand configuration files going corrupt. Please follow this steps in order to fix this issue:

 

  1. You can solve the issue by removing the files found at C:\ProgramData\National Instruments\TestStand 2019 (64-bit)\Cfg and rebooting the systems. This procedure will generate new configuration files.
  2. If the previous step does not solve the issue, uninstall TestStand and all associated hidden packages in NI Package Manager. After reinstalling TestStand new configuration files will be generated.