NI cDAQ-9139 Boots to Black Screen With Cursor

Updated Apr 18, 2024

Reported In

Hardware

  • cDAQ-9138
  • cDAQ-9139

Operating System

  • Windows Embedded Standard (WES)

Issue Details

I have cDAQ-9139 running on Windows Embedded Standard 7 (WES7). It does not boot into operating system (OS).
I see black screen with flashing cursor on the upper left corner when powering on the device. Only power LED is lit.

Solution

This behavior indicates OS corruption or memory issue. Re-installation of the OS may solve the problem.
Refer to instructions on the NI cDAQTM-9138/9139 User Manual, page A-2, chapter Installing an Operating System.
If instructions on the user manual don't help, contact NI technical support.

Related Links

Restore the Operating System of PXI, VXI, cRIO-908x, and cDAQ-913x Controllers

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