I tried to change the password of my NI account, and no errors were reported when I clicked the save button. However, when I log out of my account and log in again, I still need to use the old password. What should I do to successfully change the password?
To resolve this problem, it is recommended to try on another web browser. If the problem still persists, you can submit site feedback to get support for this issue.
3. Complete the required information and click Submit button. The site support team will contact you through the email you provided. It is recommended to provide the detail steps that you have tried such as when you tried to change password and which browser you tested.
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A valid service agreement may be required, and support options vary by country.