Error Related to No License Associated With Your NI User Account

Updated Nov 11, 2021

Reported In

Software

  • License Manager

Issue Details

When I try to activate my software using the option Check my account for licenses I get the error "There is no license associated with your NI User account".

ErrorMessage.png

Solution

This error can occur if the licenses are not registered under your NI account. In order to verify to fix this issue follow the next steps:
  1. Go to the My Products page of your NI account.
  2. Enter your serial number into the box indicated by the image below
  3. Press the Register button.

register SN.png

Additional Information

Even if this activation method fails, you can try other activation methods as described in the Activating NI Software Products article.

If the error persists after registering the licenses, contact NI Support.