MP300 Production Testers Cannot Be Used With USB.

Updated Oct 13, 2021

Reported In

Hardware

  • Micropross Accessories

Other

Impacted devices:
All MP300 rackable devices manufactured since the 24th of August 2020.
Starting from serial numbers MP3.20.35.#### and after. 

Non impacted devices:
All MP300 rackable devices manufactured before the 24th of August 2020.
With serial numbers MP3.20.34.#### and before.

Issue Details

For all MP300 rackable devices manufactured since the 24th of August 2020, 
there is no more USB controller on the motherboard.

As a result, it is not possible to control MP300 rackable devices using USB cables.
Those devices are dedicated to production tests.
In the manufacturing context, TCP/IP communication is exclusively used.

Solution

MP300 rackable devices are now delivered with USB-Serial cable. 

At the reception of the equipment, it's necessary to change the IP settings of the device
- to keep the rack mode enable or disable it 
- to change the IP address of the device and adjust it to your company network

After configuration, the device can then be used normally with the help of an ethernet cable.

Additional Information

Refer you to: 
How to configure the IP settings of MP300 production device with USB-serial cable?
using the following
link.

For any additional questions please contact NI technical support team on NI.com when opening a Service Request case using the NI Service Request Manager (SRM).

To open a service request on NI.com please follow the steps described at this link.